After receiving your complaint, our Support team will review the details and contact you within five business days. We will engage with the business involved and update you on the progress, including reviewing communications, investigating platform issues, and more. You will be informed throughout the process, and we will notify you of the outcome and any actions taken.
After receiving your complaint, our Support team will carefully review the details provided and get in touch within five business days. We’ll reach out to the business and keep you updated on the progress.
This may involve:
- Reviewing relevant communication or transactions
- Reaching out to the business involved
- Investigating any platform-related issues
We will keep you informed throughout the process. If we require more information or need clarification, we’ll reach out to you directly. Additionally, once the issue is resolved, we’ll notify you with the outcome and any actions taken. We aim to keep you in the loop so you know exactly what’s happening at each step.
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