Automatic credit refunds


Oneflare’s new auto-refund feature means you can quote with confidence. No more hassle calling customer service to get your credits back. We will automatically refund your credits when:


Quotes are not seen

If the customer has not seen your quote within 48 hours, your credits will be automatically refunded to your Oneflare account. This will be voided if you reveal the customer's phone number or email address.

The customer tells us they will not get the job done

When the customer informs Oneflare they have changed their mind and no longer want to get the job done and cancel their job request accordingly, your credits will be refunded automatically.

Was this article helpful? 0 out of 0 found this helpful

Have more questions? Submit a request