Featured Listing businesses have the exclusive ability to request a refund of their credits if a customer has been unresponsive to their Auto quote.
Find more information on what the Refund Request Feature is and how it works here. Unsure when to use the Refund Request Feature? This article might help. If however you're not a Featured Listing business and don't have access to this feature, you may still be eligible for a credit refund.
Have questions? Get in touch with our Support Team on 1300 138 827 or via firstname.lastname@example.org.