Do I need to do anything to start receiving Direct Business Messages? 15 December 2022 23:18 Updated No. If you have an active subscription, and at least one eligible plan, you are now able to receive Direct Messages. Eligible businesses will see a ‘Message’ button beneath their business logo on their public business profile. Related to messaging Related articles Where do customers send Direct Business Messages from? How much does it cost to receive a Direct Business Message? What is Direct Business Messaging and how does it work? What's Auto quoting and how does it work? How do customers send a quote invitation? Comments 0 comments Please sign in to leave a comment.