Getting Started
- Is it Free to Register My Business on Oneflare?
- How Do I Register My Business Using the Web Browser?
- How do I register my business through the Oneflare mobile app?
- Why Am I Having Trouble Registering My Business?
- Why Does the System Say My Login Details Are Incorrect?
- How Do I Get Leads from Oneflare?
Profile
- Why is it important to add photos to your profile?
- Why Are Trade Licences Important on Oneflare?
- Why Do I Need Public Liability or Professional Indemnity Insurance?
- What is a Business profile?
- What is a public profile?
- What's a profile rating?
Leads
- How do I ensure I'm getting the leads I want?
- I'm not receiving push notifications. How do I fix it? (iOS)
- I'm not receiving push notifications. How do I fix it? (Android)
- How are leads priced?
- How do I ignore a lead?
- How can I tell if a customer has verified their details?
Quotes
- I've been activated, can I just start quoting?
- How do I send a quote?
- I've sent my quote. When should I contact the customer?
- What Are The Best Ways to Follow Up With Customers?
- How Can I Communicate Effectively with Customers During a Job?
- How do I direct message my customer via Oneflare?
Genuine Customer Guarantee
Reviews
Billing
Plans
Account Management
- Can I Pause My Oneflare Subscription?
- How do I reset my password?
- How can I update my password via the web browser?
- How do I Update My Password on the App?
- How Can I Update My Contact Details?
- How do I update my notifications?
Directory Listing
Auto quoting
- What's Auto quoting and how does it work?
- What professions and business types can use Auto quoting?
- What do I need before I start Auto quoting?
- How do I get started with Auto quoting?
- How much does Auto quoting cost?
- Will I still get notified about other jobs that don't get quoted on automatically?
Sync accounts
- What’s the sync accounts feature?
- How does syncing with external accounts work?
- How can syncing my Facebook and Google accounts with Oneflare help my business?
- What if I don’t have a Facebook Business Page?
- What if I don’t have a Google My Business account?
- How will you display external reviews on my Oneflare profile?
Teams
- What's Teams and how does it work?
- How do I invite someone to join my team?
- Who can set team member permissions?
- How do you set team permissions?
- How do I remove someone from my team?
- Can I transfer admin permissions?
Direct Business Messaging
- What is Direct Business Messaging and how does it work?
- How much does it cost to receive a Direct Business Message?
- Do I need to do anything to start receiving Direct Business Messages?
- What information will I get in a Direct Business Message?
- How will I know if I've received a Direct Business Message?
- How can I increase my chances of receiving Direct Business Messages?
Business verification
- Why Is Business Verification Encouraged on Oneflare?
- What does it mean to be a verified business on Oneflare?
- How do I become a verified business?
- How are my business details verified?
- How is my identity verified?
- What do you do with my uploaded files?