Why was my refund request rejected?

Your request for a credit refund on a job may be rejected for various reasons, including:

• The customer responded to a quote on their job via the inbox
• The customer hired another Oneflare business for the job
• The customer declined your quote on their job
• The customer decided to complete the job elsewhere
• The customer contacted another Oneflare business
• The customer has been in contact with our Support Team
• The customer marked you as hired

If we have provided any reasoning for our decision, simply select Find out more beneath the system message in your inbox.

If your request was declined, it’s still a good opportunity to reach out to your customer to discuss the outcome of your quote and/or see if there’s any possibility of working together in the future.