When your business receives an online review, you can respond publicly, showcasing your communication skills to potential customers. You'll be notified via email of new reviews, and prompt replies can enhance your business's responsiveness. Ensure your responses are professional and adhere to review guidelines to maintain useful, truthful, and respectful content on your profile.
Whenever your business receives a review online, you have the opportunity to respond publically. This is a great chance to show interested customers how you communicate and respond to your clients.
We’ll email you as soon as you receive a new review. Follow the link in the notification when you want to respond to a customer’s review. Dates are visible on every review and comment so if you choose to reply, a prompt comment can help your business appear more responsive.
Remember, your reply is visible to the public so it’s important to make an effort to keep your response professional. All reviews and responses must stick closely to our review guidelines to ensure the content on your profile is useful, true and respectful.
Comments
0 comments
Please sign in to leave a comment.