Oneflare allows users to view leads for free and anonymously, based on selected service types and areas. On the web, users navigate to the 'Leads' tab, select the lead, click 'Ignore this job', provide a reason, and confirm. In the app, users slide the lead to ignore it. Reasons for ignoring include job value, location, service mismatch, insufficient information, or unavailability. Customers are not notified when their request is ignored.
We strive to provide leads based on your chosen service types and service areas, but you may not want to quote all incoming leads.
Viewing leads on Oneflare is free and anonymous. If you see a lead you're not interested in, that's fine.
To ignore a job, follow these steps:
Web:
- Go to your 'Leads' tab.
- Select the lead to ignore.
- Scroll down and click 'Ignore this job'.
- Provide a reason for ignoring.
- Confirm your request.
NOTE: Please give a reason for ignoring a lead to help us optimise future leads. Possible reasons include:
- Job value is too low/high.
- Job location is too far.
- You don't service this request.
- Insufficient information.
- Unavailable on the requested date.
App:
- Go to your 'Leads' tab and select the lead to ignore.
- Slide the lead from right to left to ignore.
And don't worry, your customer won't know you've ignored their request! So go ahead, let's start quoting.
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